Privacy Policy

Tough Cut LLC ("Tough Cut," "we," "our," or "us") operates this website and the Blade Base platform. We are based in East Nashville, TN 37206. You can contact us at bo@toughcut.co.

Information you provide: When you use our Profile Guru tool, assessment forms, or contact us directly, we may collect your name, email address, and any information you voluntarily submit (e.g., skating preference data, stride videos).

Automatically collected information: When you visit our site, we may automatically collect your IP address, browser type, referring URL, and pages visited. This is used solely for security, rate-limiting, and site improvement purposes.

No third-party analytics currently: We do not currently use third-party analytics or advertising cookies. If this changes, we will update this policy and, where required, obtain your consent before setting any non-essential cookies.

We use the information we collect to:

• Provide and improve our skate blade sharpening and profiling services.
• Generate personalized profile recommendations via our Guru tool.
• Respond to your inquiries and service requests.
• Send transactional communications (e.g., booking confirmations).
• Protect the security and integrity of our platform (e.g., IP-based rate limiting).

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Our site uses essential cookies and browser local storage to maintain your session and remember your preferences. These are strictly necessary for the site to function and do not require your consent under most privacy frameworks.

If we introduce non-essential cookies (e.g., analytics or advertising), we will update this policy, display a cookie consent banner, and give you the ability to opt out before any such cookies are set.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Assessment and submission data is retained to improve our service and for record-keeping purposes. You may request deletion of your data at any time by contacting us.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request that we delete your personal data ("right to be forgotten").
• Opt-out: Opt out of any marketing communications at any time.

To exercise any of these rights, contact us at bo@toughcut.co.

We implement commercially reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our site after changes are posted constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, please contact us at:

Tough Cut LLC
East Nashville, TN 37206
bo@toughcut.co